PokeBestDeal

Shipping Policy

• We offer FREE shipping on orders over $150 within the United States.
• For orders under $150, standard shipping rates will apply at checkout based on the delivery location.

Processing Time

• Orders are typically processed within 1–2 business days.
  
• Orders placed on weekends or holidays will be processed the next business day.
  

Packaging

All Pokémon cards and sealed products are carefully packaged to ensure safe delivery.

High-value orders may require signature confirmation upon delivery for security.

All Sales Are Final

• Due to the collectible nature of trading cards and sealed products, we do not accept returns or exchanges.
• This policy helps ensure the integrity and authenticity of all products for our customers.
• Please double-check your order before completing your purchase.
• If your order arrives damaged during shipping, please contact us within 48 hours of delivery with photos so we can assist you.

• Orders may be cancelled within 12 hours of being placed.
• After 12 hours, orders are processed for fulfillment and cannot be cancelled.
• To request a cancellation, please contact us as soon as possible with your order number.

• We respect your privacy. Any personal information collected during checkout is used only for order processing, shipping, and customer service purposes.
• We do not sell or share customer information with third parties except as required to process payments and fulfill orders.

• Some products available on our store may be offered as pre-orders. A pre-order allows customers to reserve products before the official release date.

Payment

• All pre-orders require full payment at the time the order is placed.